FAQ's

If I order more then one item can I combine the shipping costs?

Of course! Simply add all your items to your cart, and combined shipping will be calculated automatically for you.

 

How long does shipping usually take?

Once shipped, it takes 7-10 business days (excludes US/CAN holidays & weekends) to arrive to the USA and 2-8 business days to arrive within Canada. International orders are extremely dependent on the country.

 

Do you offer FREE local pick up in Calgary?

Of course! Simply choose the LOCAL PICK UP option during checkout to zero the shipping. You will receive an email within 24 hours of placing your order for pick up instructions.

 

Do you accept returns?

Unfortunately we do not offer returns. We offer exchange only, or exchange for store credit. That way we can help more animals and keep up our donations to different rescue organizations! Thank you for shopping with us and understanding!

 

Wholesale availability

Please message us to discuss the possibilities!